How happy are your employees? Keeping a satisfied workforce means a lot more than just being greeted by smiling faces when you walk into the office. Happy workers are happy to work. That means they can be more productive, efficient, and innovative, when they’re satisfied with the opportunities and responsibilities you provide. Employee engagement analysis is important because it doesn’t only show if you’re doing things right – it tells you if you’re doing something wrong that could potentially cause employees to flake and resign. If you’re wondering what you can do to measure your employees’ satisfaction, try these 2 effective and accurate measurement methods.
- Employee Satisfaction and Engagement Survey – A survey works well for employers who want to get a general idea on how all workers feel about their current job conditions. For this type of measure, it would be best to come up with different surveys for different levels of the organization. For instance, the questionnaire for rank and file employees should consist of questions different from those for the executive branch. Another thing to remember when formulating surveys would be to avoid asking just about benefits, rewards, and incentives. Getting into detail about potential problem areas will help you develop better strategies to optimize your workplace. For instance, asking about what they think about the daily workload, how they feel about the way teams are managed, and what they can suggest to improve certain functions are all good ways to figure out what could be affecting their level of satisfaction.
- Stay Interviews – Usually, the stay interview is conducted when a key employee is on the brink of serving resignation papers. Employers often catch wind of these instances and conduct the stay interview in an effort to turn things around. Aside from this purpose, the stay interview can also be conducted at any random time in order to get a better understanding of problems or gaps in the employee management strategy you’re putting into action. With this method, you can get a more specific idea as to what issues certain workers might be experiencing in the workplace, which also helps to develop more effective plans for optimal workforce management. Conducting stay interviews at random times of the fiscal year with random employees will work best to prevent rehearsed answers and encourage truthful conversation.
Are your workers satisfied? Find out how well you’re keeping up with your employees and what you can do to make your workplace a happy, healthy, and accommodating environment for all, by trying these two methods.